Privacy Policy
Effective date: September 1, 2025
1. Scope
This Privacy Policy explains how Filial Health collects, uses, and shares information obtained through this Site. It applies only to the Site and marketing interactions; it does not apply to Filial Health product offerings, which are governed by separate privacy policies and contractual agreements.
2. Information We Collect
We may collect:
- Information you provide: when you submit a demo request or contact form (name, email, phone, job title, organization).
- Automatically collected data: IP address, browser type, device identifiers, and usage information via cookies and analytics tools.
- Other sources: we may receive information from marketing partners or publicly available sources.
We do not intentionally collect patient health information via this Site.
3. How We Use Information
We use information to:
- Respond to demo requests and inquiries.
- Send product or service information, marketing updates, and invitations.
- Analyze and improve the Site’s performance and user experience.
- Ensure security and comply with applicable law.
4. How We Share Information
We may share your information:
- With service providers that support Site hosting, analytics, or marketing.
- With affiliates for business and marketing purposes.
- With legal authorities if required by law.
- In the context of a merger, acquisition, or sale of assets.
We do not sell personal information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, measure performance, and improve your experience. Third parties may also place cookies for analytics or advertising. You may adjust browser settings to manage cookies, but some features may not function properly.
6. Data Security & Retention
We use administrative, technical, and physical safeguards (such as HTTPS and encryption) to protect personal information. We retain information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or to opt out of marketing communications. To exercise these rights, contact us at info@filialhealth.com.
8. International Users
If you access the Site from outside the United States, your information may be transferred to and processed in the U.S. By using the Site, you consent to this transfer.
10. Updates to this Policy
We may update this Policy from time to time. Updates will be reflected by the “Effective Date” above. If changes are material, we may provide additional notice.
11. Contact Us
If you have any questions about this Policy, contact us at:
Filial Health, Inc.
3839 McKinney Avenue, Suite 155 PMB 2118
Dallas, TX 75204
United States
Email: info@filialhealth.com